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SRAm nightmare

Rich de Pom's picture

By Rich de Pom - Posted on 06 June 2015

I'm had a stack today and not only did I gave my rear wheel a buckle I managed somehow to misplace the trigger part of my SRAm X1 trigger.
I have tried Uncle Google on how to re assemble but cannot find anything to get the spring and the other bits back in place.
Looking at getting the whole thing replaced looks costly and don't mind taking it to my LBS but they probably will charge me for a new one.
Any assistance on this would be great one as I have already pulled a good part of my lovely locks just trying to put the spring back in.

MELONHEAD's picture

I feel your pain mate. The X7s on my bike started playing up on the rear (trigger not springing back) so I decided to pull the shifter apart to see what was going on. It took me an hour or so to get the bastard back together and working just as poorly as before I pulled it apart. I saw this as a chance to upgrade to X0 which are supposed to be repairable and rebuildable. I am a mechanic so am used to cocking on with frustrating gear, but this really tested my patience.

hawkeye's picture

But supposedly the cheaper shifters are robot assembled and are not designwd to be serviced. I'm guessing at the least you'd need specialised jigs to hold things in position to get parts back together against spring tension. A real PITA.

And if you've bent something (- likely) you will never get the parts back to the appropriate tolerances for proper operation unless you are a watchmaker.

A new or used shifter is probably the most frustration-effective choice here.

fairy1's picture

As long as the plate slides smoothly as you up shift it should all work fine even if the lever is a bit bent. I can't say how hard these are to re-assemble but I have had all of the Sram 8 9 speed stuff apart and it goes back together pretty easily as long as the little spring stays in location.

Rich de Pom's picture

Gave it to my LBS and they are to have a go.
Fingers crossed !

Dicko's picture


It states in the above link:

For Australian customers:
This SRAM limited warranty is provided in Australia by SRAM LLC, 1333 North Kingsbury, 4th floor, Chicago, Illinois, 60642, USA. To make a warranty claim please contact the retailer from whom you purchased this SRAM product. Alternatively, you may make a claim by contacting SRAM Australia, 6 Marco Court, Rowville 3178, Australia. For valid claims SRAM will, at its option, either repair or replace your SRAM product. Any expenses incurred in making the warranty claim are your responsibility. The benefits given by this warranty are additional to other rights and remedies that you may have under laws relating to our products. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Rich de Pom's picture

My leg might have hit the trigger whilst I propelled my body over the bars which may moved the up trigger part away from the bars 90 degrees and then trying to get it back into position by taking it apart to rectify may stop a claim.

Saw a new one from Chain Reaction for just over $100 so would probably be my best optionrather than go without my bike for warranty claims that rarely ever work, I'll probably have to bite the bullet unless my LBS comes up with some magical skills getting the spring back in.

Flynny's picture

In my shop days I did manage to rebuild/salvage 1 between 2 a few times.

Every single time it was like a mass of contorted confusion. the springs seem to defy the Pauli exclusion principal and only after a ritual blood sacrifice would it all of a sudden,without any clear reason,all condense into the same energy state and fall into place.

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