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Warranty

sydneymtb01's picture

Specialized Carve Pro Frame Warranty Rejected

NB: Originally posted elsewhere on the Global Riders Network and appears via syndication.
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Hiya,

I have a 6 years old Specialized Carve Pro, which I took into me local bike shop (the same bike shop I purchased it from) to report a crack in the Frame Chain Stay. The bike was assessed by Specialized and I have been informed that my warranty claim has been rejected.

loud's picture

Awesome Warranty Service - BOA laces

NB: Originally posted elsewhere on the Global Riders Network and appears via syndication.
Below is a preview, click to read the full post

The BOA laces on my 2012 specialized mtb shoes were suffering from mud and a general poor cleaning regime. This meant that the laces were not holding ie. ratchet slippage.

So I got on the BOA website and placed an order for a replacement set, which was FREE including postage from the US to lil ol Perth as they warrant their product 100% for the life of the product to which their BOA laces are integrated.

https://www2.boatechnology.com/warranty.php

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