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Big ups to Ayups


pieboy98's picture

By pieboy98 - Posted on 26 May 2009

Gday Crew,

After much fiddling, may set of ayups(over a year old)
Battery leads and/or connections were becoming a bit temperamental
Working then cutting out a high speed, off / on, etc you get the idea
Rang and spoke to Ayup, "yeah mate send them up, we'll have a look at them"
Sent them to Ayup, after a week (a week ago), rang and finally got a answer
They had received them and were going to have a look, THEN
Today I received an email with the following:

Basically the power lead on both batteries is faulty. Early in 2007 we did have some faulty leads and we emailed out to all customers warning that this could be a problem. Since then we have replaced quite a few which had this fault. Even though your gear is over 1 year old and out of warranty we have still honoured the replacement and replaced both defective batteries. Lights, extension lead and charger plus adaptor is fine.
We have placed your items in todays mail run.

Am stoked with the response from Ayup
and can recommend Ayup lights to anyone

Pieboy98

Best Mountain Bike