Just over three weeks ago I placed a parts order with Cycling Express - I'm still waiting for the parts. When I chased up the order I was told some of the items were out of stock, although there was no indication of this when I placed the order. My last email asking for an update went unanswered.

I chose to use Cycling Express over Chain Reaction, and was even willing to pay a bit more to support an Aussie company. But in my experience the service from Chain Reaction is so much better and faster. My last order with Cycling Express took about 6 weeks to ship from memory.