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Help with Rockshox Poploc remote


ozgti's picture

By ozgti - Posted on 15 July 2012

Hi guys

I just had a 2013 Rockshox Reba fork with a poploc remote installed. But the remote is confusing me.

When the lever is up, the fork is able to move freely.

When i push the button with the unlock symbol, the lever flicks down. The dial on the fork crown rotates anticlockwise. The fork then feels like it's locked. In this position I can feel the difference when I adjust the floodgate.

So it seems like it's the opposite to what the symbols indicate on the remote. Going by the symbols on the remote, I would have thought if I push the lever up, it is suppose to lock the fork. Then if I push the unlock button, the lever flicks down and the fork is unlocked. Mine is the opposite.

As it because it's a 2013 model fork? I have seen some previous model Rebas where the dial on the fork crown indicates to lock the fork, it rotates clockwise. but on mine to lock the fork the dial rotates anticlockwise.

Is it a problem for the remote to be used it this way?

Sorry if this post sounds confusing!!

Thanks for any help

Tags
Zoom's picture

On the top of the fork, the bit that the outer cable goes into, can that bit be removed and flipped over? It looks like it clamps on. If you could flip it over that would make the direction right.

kitttheknightrider's picture

no, the clamp is the right way around.

Take it off and follow this video
http://youtu.be/6eW-5A2wbbc Any difference?

Zoom's picture

I reckon it's got the wrong type of lever on it.
Have a look at the new style.
http://cdn1.static.mporatrons.com/site/dirt//wp-...

From this website. http://mtb-central.co.uk/news/first-look-2013-av...

ozgti's picture

thanks for the replies. not sure about the clamp but i will have a closer look. i have watched that video and that's why i thought my setup was the opposite. not sure if you can make out but around 24 sec into the video, it shows the dial on the fork and it seems that the locking direction is clockwise. on mine it's actually anticlockwise.

can anyone that has a 2011/2012 reba confirm this?

having a look at that newer remote, it doesn't have the compression dial on it. therefore i won't be able to adjust the compression of the fork.

radar36's picture

Just wondering if a Rockshox poplock can be used with a Fox fork, or should I be looking for the Fox equivalent? I've only done the one ride on my new bike and I have almost had enough already of reaching forward to lock out the fork on some big climbs.

I sent an email to Fox the other day trying to find out about their remote lockout units and they haven't responded. Are they as good as the poplock or is there even another aftermarket unit that is better than either of those 2?

MrMez's picture

Had this on my previous MTB.

Pushing the lever will lock the fork.
Pressing the button will cause the lever to flick back, and unlock the fork.

If it doesn't work that way, something is wrong

Isildur's picture

I've been thinking about this one, and the only thing I can come up with is that during assembly of the Motion Control damper, the small plate at the bottom of the damper that controls the flow of oil has been installed incorrectly. It's this small plate that turns to control the amount of oil flowing through, which in turn control how the fork feels locked or not. The small blue dial on your lever incrementally turns this, so you can set a point somewhere between full locked & full open. If the plate has been installed rotated 90 deg, or upside down (no, I'm not sure how this would happen, but...) you would get the problem you're having.

That said, I can't actually see any major problem using the fork/remote this way, as the remote is still doing what it should, except in reverse. The only thing I could see happening is the spring getting tired over time, being constantly in the "sprung" position.

As the fork is brand new, you'll be justified in lodging a warranty claim I think, unless they have actually changed the internal mechanics of the damper. Where did you get the fork from? Best bet is to contact the store, and ask them about either returning the fork for replacement, or getting the MoCo damper replaced with a correct unit.

Keep us updated! I'd like to hear what the end result is!

Cotic Tony's picture

Hi
I've just looked at your pictures on my bigger screened home pc & can clearly see the rotational arrow showing lock in the opposite direction to the direction that your cable is pulling it in.
Flip it so that it pulls the rotational cap in the direction of the lock (Padlock) symbol & it should work.

That said I have recently rebuilt some old Reba's & they are now doing odd things with more compression damping when I set the rebound & rebound when I turn the lockout/compression setting.

T

marto71's picture

ive just looked at both my sets of forks in the garage, the cable seems to be pulling in the correct direction, but the arrow on the lock out cable guide looks wrong, there is definately something not right with the forks, get them back to the shop, all of the forks i have used, RS, Fox, and X-fusion all rotate clockwise to lock out, the arrow on yours shows anti clockwise

ozgti's picture

Spoke to the lbs over the phone. Was asked to bring the bike in. Took the bike in on the weekend. Initially they thought it was user error. They checked it out and all they said was "that's weird". I would have thought they would have picked it up when they installed the fork. They contacted the supplier who eventually confirmed the direction of lock out on the fork crown for the 2013 remote models had changed to the opposite direction. Apparently half the people at the suppliers didn't even know. Why would RS change that for? After some digging around on the net, I found that on the non remote forks, the lock out direction has not changed! What the f? So non remote forks lock clockwise, remote forks lock anti clockwise. I assume it's to do with the new push loc remote that they're bring out? But that doesn't have the compression adjustment dial on the remote. So I guess I will stick to my current setup.

Buzzy's picture

Hey ozgti did you get the forks from your LBS?
If so I would be asking them to replace this setup with what its designed for...... push loc.If they need to take it up with their supplier that's their problem.
I have 09 Revelations with pop-loc, yours is definitely the wrong way around.

ozgti's picture

Yeah did get the forks from lbs. I could ask them to get the pushloc. But I will lose the compression adjustment as this is not adjustable with the pushloc remote.

Isildur's picture

Thing is, even with the push-loc, it will still be ass backwards Eye-wink The spring is in the damper, so you'll still have to have the lever sprung for unlocked, and unsprung for locked.

I'd just stay with the current lever you've got!

reeso's picture

I emailed sram about this as I have the same problem. I thought I'd post it if others needed to know

"Hello Chris,

Thank you for your email. It appears that you have the incorrect remote unit for your 2013 Reba fork. The compatible remote for the remote compression damper for your fork is the 2013 Pushloc. Your bike is equipped with a Poploc, and the Poploc is not compatible with your fork. Two things make it so: the spring in the 2013 remote compression damper, and the amount of cable pull the remote damper requires.

The Poploc is our older model remote, designed to lock out a compression damper when it is pushed forward, pulling cable, moving the damper remote spool into the lockout position. On your Reba 2013 fork, the internal spring in the compression damper is in reverse: when the cable is released, the fork is locked out, and when it is pulled, it is open. This is why the lockout button on your Poploc looks so odd- the lockout is effectively in reverse. The Reba 2013 remote damper also requires a shorter amount of cable pull to actuate properly, 10mm of cable pull. The Poploc pulls 17mm of cable, too much for the 2013 remote compression damper.

Check out the Notes section on page 33 in the RockShox spare parts manual, found on the service portion of our website:
http://cdn.sram.com/cdn/farfuture/_vsHOKraQvVdZb...

The remote you need is (item #8 on page 34):
00.4318.002.005 Remote upgrade Kit - 2013 PushLoc 10mm Cable Pull Remote Kit Left MMX
(includes: PushLoc Left, MatchMaker knuckle, cable & housing) compatible with 2013 damper only

All RockShox spare parts can be ordered through your local bicycle dealer. Please bring the part number to your local bicycle dealer, and they can special order the parts for you.

Regards,
SRAM USA
www.sram.com

Service and Technical Documents:
www.sram.com/service "

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